Last updated: 12th Sep 2025
Easy Onair Sdn Bhd (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information we collect and process. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our services, including our website, esports events, talent programs, and digital productions.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: such as your name, email address, phone number, or social media handle.
- Event Participation Data: such as registration details, in-game usernames, and activity logs when joining our tournaments or events.
- Business Communications: such as inquiries, proposals, and contracts exchanged with our partners and clients.
- Technical Information: such as IP addresses, device type, and cookies when you use our website.
We do not collect sensitive personal data unless it is strictly required for a specific project and with your explicit consent.
2. How We Use Your Information
We process personal information only for purposes relevant to our business, including:
- Delivering and managing esports events and broadcast productions.
- Communicating with participants, partners, and clients.
- Managing business operations, such as billing and vendor management.
- Improving our services and understanding community engagement.
- Complying with legal obligations or responding to lawful requests.
We do not sell personal information to third parties.
3. Sharing of Information
We may share personal information with:
- Event partners or sponsors, only when required for event operations.
- Service providers (e.g., cloud platforms, payment processors) who support our services, bound by data protection agreements.
- Authorities, when required by law or to protect our rights.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Retention periods may be further defined by agreements with our clients (e.g., game publishers).
5. Data Security
We implement reasonable technical and organizational measures to protect personal information, including:
- Access controls and role-based permissions.
- Encryption of data in transit and at rest.
- Secure cloud storage provided by reputable third-party vendors.
6. International Data Transfers
Where data may be transferred outside of your country, we ensure that appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) are in place in compliance with applicable data protection laws.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing.
- Withdraw consent at any time (where processing is based on consent).
To exercise your rights, please contact us using the details below.
8. Cookies & Website Analytics
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Easy Onair Sdn Bhd
Email: support@easyonair.live
Address: C-LG-17, Neo Damansara, Jalan PJU 8/1, Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia.